- Consumers will soon be able to buy products, book travel and buy concert tickets directly within Perplexity’s chat interface.
- The AI-powered search engine has teamed up with PayPal who will handle payments, shipping and tracking on orders placed within the chat. The platform will accept both PayPal and Venmo.
- Brands will now be able to sell products and services directly through an AI chat agent.
This new payments feature allows Perplexity to turn its agentic AI service directly into a shopping platform and is an early example of what the emerging agentic commerce business will look like in the future.
“Perplexity wants to have accurate, trustworthy answers wherever people are making decisions. PayPal is a natural partner because we share a vision for how important trust is in the age of AI,” said Aravind Srinivas, Cofounder and CEO of Perplexity, in a statement.
”This partnership unlocks new possibilities, where conversations now drive commerce,” said Alex Chriss, President and CEO of PayPal, in a statement. ”We’re making it easy and secure to shop right in the chat when inspiration strikes. It’s a powerful step in making conversational commerce a reality.”
PayPal is not the only financial services firm looking to get into agentic commerce. Visa and Mastercard also recently launched new tools to integrate artificial intelligence into online purchases. Visa’s Intelligent Commerce platform has partnered with Anthropic, Microsoft, Mistral AI, OpenAI, Samsung and Perplexity to accept tokenized payments.
Mastercard’s new Agent Pay will integrate Microsoft’s AI tools, including Microsoft Azure OpenAI Service and Microsoft Copilot Studio.
